The other day I received this email:
We are introducing Webshots Wallpaper & Screensaver, and are thrilled to welcome you as a subscriber. Your membership is up for renewal and your credit card will be charged $2.99 a month starting on 2013-09-23. As a Premium subscriber, you’ll have exclusive access to our Gallery of over 1,000 stunning professional photos from around the world, with new photos added daily: waterfalls, beaches, animals and more.
Just download Webshots Wallpaper & Screensaver and sign in with your email address and password to get started. If you have questions or need further assistance, please visit Help. You can update your billing information or cancel your subscription at any time.
The Webshots Team
Unbelievable. Not only are they subscribing me to a service I never asked for, they are charging me for it as well. And here is the kicker – I don’t even have the software – I have to download the app and sign in to get started. Gee, thanks Webshots.
It is bad enough that the people they neglected to notify last year when Smile replaced Webshots are receiving these emails. But it is despicable that these emails are going to the very people who were virtually sucker-punched by Threefold Photo’s gang of Silicon Valley con men, then left dazed, confused and powerless.
I’m not sure which is worse –
- The management team has absolutely no awareness how these renewal notices might affect people who last year were discarded like yesterday’s trash.
- The management team is aware how these renewal notices might affect people – but simply don’t care. The woman who had to lay down in shock for hours upon finding out her community of friends and photos were wiped out overnight; the gentleman who had thousands of hits on his website only to see every link broken in a matter of seconds; all the people whose computers were invaded by the virus-like Smile software – I’m sure they will be overjoyed to find an email from the very same company who couldn’t be bothered to personally respond to their questions and concerns when all this was occurring.
In my opinion, the transition in October 2012 from Webshots to Smile was a classic case of intentional fraud – a misrepresentation of a material fact which is intended to deceive another, does actually deceive another, and which causes harm to the one deceived. It’s disappointing – but not entirely unexpected – to see the underhanded business practices continue.
If you receive an unsolicited renewal notice from Webshots Wallpaper and Screensaver or their sister service, Smile; or are billed for a renewal without your permission – please consider filing a report at one or more of these websites.
Company Name: Threefold Photos
Company Address: 200 Tamal Plaza, Corte Madera, CA 94925
Company Phone: (415) 891-3264
Smile – http://www.getsmileapp.com/
Webshots Wallpaper – http://app.webshots.com/landing1
Smile / Webshots Founder – Narendra Rocherolle
Smile / Webshots President – Mike Sitrin
If you would like to contact the Threefold Photos management team directly:
Narendra Rocherolle: firstname.lastname@example.org
Mike Sitrin: email@example.com
Diana Donovan (VP Marketing): firstname.lastname@example.org